PRIVACY POLICY

01.WHO ARE WE AND IMPORTANT INFORMATION

Purpose of this privacy notice

This privacy notice is designed to provide you with information regarding the collection and processing of your personal data in connection with the services we offer, your utilization of this website, and any additional interactions you may have with us, be it through phone, email, or other means.

It is crucial that you review this privacy notice in conjunction with any other privacy or fair processing notices we may furnish on specific occasions when collecting or processing your personal data. This ensures a comprehensive understanding of how and why we utilize your data. This privacy notice serves as a supplementary document and is not intended to supersede any other notices; rather, it complements them.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on (date). It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third Party Links

This site may contain links to third-party websites, plug-ins, and applications. Clicking on these links or enabling such connections might enable third parties to gather or share information about you. We do not have authority over these third-party websites and disclaim responsibility for their privacy policies. As you navigate away from our site, we recommend reviewing the privacy notice of each website you visit.

02.THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified.We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes first name last name.

Contact Data includes email address and telephone numbers.

Technical Data includes internet protocol (IP) address browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Professional Data includes any information we or our Franchisees may collect in the course of providing services to you.

We also collect and use Aggregated Data such as statistical or demographic data for internal purposes.

We typically do not gather any Special Categories of Personal Data concerning you, encompassing information related to your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, details about your health, and genetic and biometric data. In instances where such special categories of personal data are required, we will explicitly seek your consent. Additionally, we do not collect any information regarding criminal convictions and offenses.

if you fail to provide personal data

In situations where we are obligated to collect personal data either by legal requirements or as stipulated in a contractual agreement with you, the failure to provide the requested data may impede our ability to fulfill the contractual obligations, such as responding to an inquiry. If such circumstances arise, and we cannot perform the intended contract, it may be necessary to terminate a service. Rest assured, we will communicate any such implications promptly if they arise.

03. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Professional Data by filling in forms or by corresponding with us by phone or otherwise. This includes personal data you provide when you:

contact us; or

request marketing to be sent to you.

Our Franchisees and Group Companies. We may receive information about you from our Franchisees and Group Companies.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies.

04. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

When it is essential for the performance of the contract that we are either entering into or have already entered into with you.

When the processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not supersede those interests.

When there is a need to comply with a legal or regulatory obligation.

It’s important to note that, as a general practice, we typically do not rely on consent as a legal basis for processing your personal data, except in cases related to sending third-party direct marketing communications to you via email or text message. You retain the right to withdraw your consent for marketing activities at any time by reaching out to us.